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The Offer Framing Effect: Choosing Single versus Bundled Offerings Affects Variety Seeking
Mauricio Mittelman, Eduardo B. Andrade, Amitava Chattopadhyay and C. Miguel Brendl
Journal of Consumer Research
Vol. 41, No. 4 (December 2014), pp. 953-964
Published by: Oxford University Press
Stable URL: http://www.jstor.org/stable/10.1086/678193
Page Count: 12
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Choices of multiple items can be framed as a selection of single offerings (e.g., a choice of two individual candy bars) or of bundled offerings (e.g., a choice of a bundle of two candy bars). Four experiments provide strong evidence that consumers seek more variety when choosing from single than from bundled offerings. The offer framing effect shows that the mechanics of choosing—the ways consumers go about making choices of multiple items—affect variety seeking in a systematic manner. The data also suggest that the effect is largely due to the single offering frame. Theoretical and managerial implications are discussed.
© 2014 by JOURNAL OF CONSUMER RESEARCH, Inc.