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A Sign of Things to Come: Behavioral Change through Dynamic Iconography

Luca Cian, Aradhna Krishna and Ryan S. Elder
Journal of Consumer Research
Vol. 41, No. 6 (April 2015), pp. 1426-1446
Published by: Oxford University Press
DOI: 10.1086/680673
Stable URL: http://www.jstor.org/stable/10.1086/680673
Page Count: 21
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A Sign of Things to Come: Behavioral Change through Dynamic Iconography
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Abstract

We propose that features of static visuals can lead to perceived movement (via dynamic imagery) and prepare the observer for action. We operationalize our research within the context of warning sign icons and show how subtle differences in iconography can affect human behavioral response. Across five studies incorporating multiple methodologies and technologies (click-data heat maps, driving simulations, surveys, reaction time, and eye tracking), we show that warning sign icons that evoke more (vs. less) perceived movement lead to a quicker propensity to act because they suggest greater risk to oneself or others and increase attentional vigilance. Icons used in our studies include children crossing signs near schools, wet floor signs in store settings, and shopping cart crossings near malls. Our findings highlight the importance of incorporating dynamic elements into icon design to promote imagery and thereby elicit desired and responsible consumer behavior.

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