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Review

Reviewed Work: Practical Continuous Improvement for Professional Services by Clive Shearer
Review by: Berton H. Gunter
Technometrics
Vol. 38, No. 1 (Feb., 1996), p. 84
DOI: 10.2307/1268917
Stable URL: http://www.jstor.org/stable/1268917
Page Count: 1
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