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Can Businesses Effectively Regulate Employee Conduct? The Antecedents of Rule following in Work Settings

Tom R. Tyler and Steven L. Blader
The Academy of Management Journal
Vol. 48, No. 6 (Dec., 2005), pp. 1143-1158
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/20159734
Page Count: 16
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Can Businesses Effectively Regulate Employee Conduct? The Antecedents of Rule following in Work Settings
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Abstract

Achieving employee adherence to organizational rules and policies is critical for successful coordination and functioning within organizations. In this article, we explore the antecedents of such rule-following behavior and present two studies of employees that compare two strategies for achieving rule and policy adherence: (1) an extrinsically oriented command-and-control model and (2) an intrinsically oriented self-regulatory model. The findings of both studies suggest that the influence of the self-regulatory strategy exceeds that of the command-and-control approach. Overall, these studies highlight the potential value of fostering employee rule following via intrinsically oriented self-regulatory mechanisms and suggest strategies for implementing such mechanisms.

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