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The Analysis of Goals in Complex Organizations

Charles Perrow
American Sociological Review
Vol. 26, No. 6 (Dec., 1961), pp. 854-866
Stable URL: http://www.jstor.org/stable/2090570
Page Count: 13
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The Analysis of Goals in Complex Organizations
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Abstract

An understanding of organizational behavior requires close examination of the goals of the organization reflected in operating policies. To reach a first approximation of operative goals, a scheme is proposed which links technology and growth stages to major task areas--capital, legitimization, skills, and coordination--which predict to power structure and thence to limits and range of operative goals. The major illustration of the utility of the scheme is provided by voluntary general hospitals; other voluntary and non-voluntary service organizations are discussed, in these terms, as well as profit-making organizations.

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