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DISPUTE RESOLUTION: A NEGOTIATOR'S GUIDE TO EMOTION: FOUR "LAWS" TO EFFECTIVE PRACTICE
Daniel L. Shapiro
Vol. 18, No. 6, The Best Articles Published by the ABA (SEPTEMBER 2001), p. 42, 44
Published by: American Bar Association
Stable URL: http://www.jstor.org/stable/23671988
Page Count: 2