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Consumer Feelings of Competence and Influence in Utility Regulation

Lee Richardson and O. C. Ferrell
The Journal of Consumer Affairs
Vol. 6, No. 1 (Summer 1972), pp. 84-88
Published by: Wiley
Stable URL: http://www.jstor.org/stable/23858541
Page Count: 5
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Consumer Feelings of Competence and Influence in Utility Regulation
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