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Journal Article

Groups in Context: A Model of Task Group Effectiveness

Deborah L. Gladstein
Administrative Science Quarterly
Vol. 29, No. 4 (Dec., 1984), pp. 499-517
DOI: 10.2307/2392936
Stable URL: http://www.jstor.org/stable/2392936
Page Count: 19
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Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
Groups in Context: A Model of Task Group Effectiveness
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Abstract

This study tests a comprehensive model of group effectiveness with 100 sales teams in the communications industry. Results indicate that traditional theories of group effectiveness match the implicit theories of team members. These theories account for 90 percent of the variance in team satisfaction and self-reported effectiveness but none of the variance in the teams' sales performance. The findings suggest that theories of group effectiveness need to be revised to include the way in which teams manage interactions across their boundary and the impact of the organizational context.

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