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Journal Article

Review: Erfolgsfaktor Service – Strategisches Servicemanagement by Andreas Mann

Reviewed Work: Erfolgsfaktor Service – Strategisches Servicemanagement by Andreas Mann
Review by: Dominik Georgi
Die Unternehmung
Vol. 53, No. 6, Millenniums-Ausgabe «BWL an der Schwelle zum Jahrtausendwechsel» (1999), p. 485
Stable URL: http://www.jstor.org/stable/24183115
Page Count: 1
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