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A Contingency Model for User Involvement in DSS Development

Robert I. Mann and Hugh J. Watson
MIS Quarterly
Vol. 8, No. 1 (Mar., 1984), pp. 27-38
DOI: 10.2307/249242
Stable URL: http://www.jstor.org/stable/249242
Page Count: 12
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Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
A Contingency Model for User Involvement in DSS Development
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Abstract

Many authors have stressed that DSS development requires a high level of user involvement. Three DSS case studies are presented which illustrate that the level of user involvement can vary considerably. Based upon the existing literature, a tentative model of the dimensions affecting user involvement in the creation of a DSS is hypothesized. This model is then refined in light of the three case studies presented.

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