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The Intangibles of Implementation

Herman Cain
Interfaces
Vol. 9, No. 5 (Nov., 1979), pp. 144-147
Published by: INFORMS
Stable URL: http://www.jstor.org/stable/25059827
Page Count: 4
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The Intangibles of Implementation
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Abstract

The "successful" implementation of Operations Research/Management Science has two sides, an objective and a subjective side. Often the literature does not deal with the subjective or intangible components of implementation because they tend to be nonquantifiable and difficult to describe in a "cookbook" fashion. This paper identifies six intangibles of MS implementation with examples from the author's experience.

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