Access

You are not currently logged in.

Access JSTOR through your library or other institution:

login

Log in through your institution.

If You Use a Screen Reader

This content is available through Read Online (Free) program, which relies on page scans. Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
Journal Article

Computer-Mediated Communication as Employee Voice: A Case Study

Libby Bishop and David I. Levine
ILR Review
Vol. 52, No. 2 (Jan., 1999), pp. 213-233
Published by: Sage Publications, Inc.
DOI: 10.2307/2525163
Stable URL: http://www.jstor.org/stable/2525163
Page Count: 21
Were these topics helpful?
See something inaccurate? Let us know!

Select the topics that are inaccurate.

Cancel
  • Read Online (Free)
  • Download ($40.00)
  • Subscribe ($19.50)
  • Add to My Lists
  • Cite this Item
Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
Computer-Mediated Communication as Employee Voice: A Case Study
Preview not available

Abstract

Interviews with employees of a large, high-technology company reveal that computer-mediated communication (CMC) enhanced voice, defined as employees' ability to express their views and to participate in decision-making. The authors explore how two unique features of CMC enhanced voice. First, computer-mediated discussions were broadcast company-wide. Second, CMC facilitated employees' efforts to form interest groups. The authors analyze several examples of the expression of voice, including employees' response to distributive issues (a profit-sharing plan, for instance) and non-distributive policies (such as changing pay periods). They extend previous analyses by focusing on cases in which employees were trying to change management policies and by documenting the mechanisms by which computer-mediated voice operated and how it affected company policy.

Page Thumbnails

  • Thumbnail: Page 
213
    213
  • Thumbnail: Page 
214
    214
  • Thumbnail: Page 
215
    215
  • Thumbnail: Page 
216
    216
  • Thumbnail: Page 
217
    217
  • Thumbnail: Page 
218
    218
  • Thumbnail: Page 
219
    219
  • Thumbnail: Page 
220
    220
  • Thumbnail: Page 
221
    221
  • Thumbnail: Page 
222
    222
  • Thumbnail: Page 
223
    223
  • Thumbnail: Page 
224
    224
  • Thumbnail: Page 
225
    225
  • Thumbnail: Page 
226
    226
  • Thumbnail: Page 
227
    227
  • Thumbnail: Page 
228
    228
  • Thumbnail: Page 
229
    229
  • Thumbnail: Page 
230
    230
  • Thumbnail: Page 
231
    231
  • Thumbnail: Page 
232
    232
  • Thumbnail: Page 
233
    233