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Effects of Role Stress-Job Design-Technology Interaction on Employee Work Satisfaction
Ahmed A. Abdel-Halim
The Academy of Management Journal
Vol. 24, No. 2 (Jun., 1981), pp. 260-273
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/255840
Page Count: 14
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The interaction effects of each of three role stress variables--role conflict, ambiguity, and overload--and job design characteristics on employee satisfaction with work are examined across different technology organizations. These role variables were found to be associated with lower work satisfaction for individuals on simple, low-scope jobs in long-linked (manufacturing) technology and for individuals on complex, high-scope jobs in mediating (service) technology.
The Academy of Management Journal © 1981 Academy of Management