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Employee Voice and Employee Retention
Daniel G. Spencer
The Academy of Management Journal
Vol. 29, No. 3 (Sep., 1986), pp. 488-502
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/256220
Page Count: 15
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This study investigates the relationship between the extent to which employees have opportunities to voice dissatisfaction and voluntary turnover in 111 short-term, general care hospitals. Results show that, whether or not a union is present, high numbers of mechanisms for employee voice are associated with high retention rates. Implications for theory and research as well as management practice are discussed.
The Academy of Management Journal © 1986 Academy of Management