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Employee Voice and Employee Retention

Daniel G. Spencer
The Academy of Management Journal
Vol. 29, No. 3 (Sep., 1986), pp. 488-502
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/256220
Page Count: 15
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Employee Voice and Employee Retention
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Abstract

This study investigates the relationship between the extent to which employees have opportunities to voice dissatisfaction and voluntary turnover in 111 short-term, general care hospitals. Results show that, whether or not a union is present, high numbers of mechanisms for employee voice are associated with high retention rates. Implications for theory and research as well as management practice are discussed.

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