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The Poverty of Management Control Philosophy

Geert Hofstede
The Academy of Management Review
Vol. 3, No. 3 (Jul., 1978), pp. 450-461
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/257536
Page Count: 12
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The Poverty of Management Control Philosophy
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Abstract

The ineffectiveness of many management control systems is attributed to the cybernetic philosophy on which they are based. A distinction is made between routine industrial-type processes, for which a homeostatic paradigm is more suitable, and non-routine, non-industrial-type processes, for which a political paradigm is recommended. Attempts at enforcing a cybernetic paradigm on the latter processes, like Program-Planning-Budgeting System and Management-By-Objectives, are bound to fail.

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