An Integrative Model of Organizational Trust

Roger C. Mayer, James H. Davis and F. David Schoorman
The Academy of Management Review
Vol. 20, No. 3 (Jul., 1995), pp. 709-734
Published by: Academy of Management
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Page Count: 26
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An Integrative Model of Organizational Trust


Scholars in various disciplines have considered the causes, nature, and effects of trust. Prior approaches to studying trust are considered, including characteristics of the trustor, the trustee, and the role of risk. A definition of trust and a model of its antecedents and outcomes are presented, which integrate research from multiple disciplines and differentiate trust from similar constructs. Several research propositions based on the model are presented.

Notes and References

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