Access

You are not currently logged in.

Access your personal account or get JSTOR access through your library or other institution:

login

Log in to your personal account or through your institution.

If you need an accessible version of this item please contact JSTOR User Support

The Lessons We (Don't) Learn: Counterfactual Thinking and Organizational Accountability after a Close Call

Michael W. Morris and Paul C. Moore
Administrative Science Quarterly
Vol. 45, No. 4 (Dec., 2000), pp. 737-765
DOI: 10.2307/2667018
Stable URL: http://www.jstor.org/stable/2667018
Page Count: 29
  • Get Access
  • Read Online (Free)
  • Download ($40.00)
  • Cite this Item
If you need an accessible version of this item please contact JSTOR User Support
The Lessons We (Don't) Learn: Counterfactual Thinking and Organizational Accountability after a Close Call
Preview not available

Abstract

We investigate how individuals learn from imagined might-have-been scenarios. We hypothesize that individuals are more likely to learn when they have responded to an event with upward-directed, self-focused counterfactual thoughts, and, additionally, that this learning process is inhibited by accountability to organizational superiors. Support for these hypotheses was obtained in two studies that assessed learning by aviation pilots from the experience of near accidents. Study 1 analyzed counterfactual thoughts and lessons in narrative reports filed by experienced pilots after actual dangerous aviation incidents. Study 2 involved laboratory experiments in which college students operated a flight simulator under different conditions of organizational accountability.

Page Thumbnails

  • Thumbnail: Page 
737
    737
  • Thumbnail: Page 
738
    738
  • Thumbnail: Page 
739
    739
  • Thumbnail: Page 
740
    740
  • Thumbnail: Page 
741
    741
  • Thumbnail: Page 
742
    742
  • Thumbnail: Page 
743
    743
  • Thumbnail: Page 
744
    744
  • Thumbnail: Page 
745
    745
  • Thumbnail: Page 
746
    746
  • Thumbnail: Page 
747
    747
  • Thumbnail: Page 
748
    748
  • Thumbnail: Page 
749
    749
  • Thumbnail: Page 
750
    750
  • Thumbnail: Page 
751
    751
  • Thumbnail: Page 
752
    752
  • Thumbnail: Page 
753
    753
  • Thumbnail: Page 
754
    754
  • Thumbnail: Page 
755
    755
  • Thumbnail: Page 
756
    756
  • Thumbnail: Page 
757
    757
  • Thumbnail: Page 
758
    758
  • Thumbnail: Page 
759
    759
  • Thumbnail: Page 
760
    760
  • Thumbnail: Page 
761
    761
  • Thumbnail: Page 
762
    762
  • Thumbnail: Page 
763
    763
  • Thumbnail: Page 
764
    764
  • Thumbnail: Page 
765
    765