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Models of Bureaucracy Which Permit Conflict
American Journal of Sociology
Vol. 67, No. 2 (Sep., 1961), pp. 177-184
Published by: The University of Chicago Press
Stable URL: http://www.jstor.org/stable/2774885
Page Count: 8
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Complex organizations can be described in terms of three models-Weberian, human relation, and professional. The first is most efficient when dealing with uniform events and traditional areas of knowledge, the second when dealing with non-uniform events and interpersonal relations, while the third is ideal where organizations are split, having some segments requiring uniformity and others not. The third model covers the great bulk of organizations in contemporary society. Therefore, one of the key theoretical problems in complex organizations is the study of structural procedures by which the conflicting forces are harnessed to organizational goals.
American Journal of Sociology © 1961 The University of Chicago Press