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Evaluating Three Notification Strategies for Collecting Delinquent Traffic Fines
Karen A. Wick
The Justice System Journal
Vol. 13, No. 1, Fines and Fine Administration (Spring, 1988), pp. 64-72, 90-92
Published by: Taylor & Francis, Ltd.
Stable URL: http://www.jstor.org/stable/27976671
Page Count: 12
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The Evergreen District Court, concerned about a substantial increase in the number of delinquent traffic fines, experimented with three methods to increase collections: use of (1) court-generated delinquency notices, (2) a third-party billing service, and (3) a licensed collection agency. After assessing the net costs and revenue obtained in 200 delinquent cases randomly assigned to each of the three options, the court concluded that the licensed collection agency was the most successful in obtaining payment. Its success is attributed, at least in part, to the strategy of using both multiple letters and personal notifications.
The Justice System Journal © 1988 Taylor & Francis, Ltd.