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Roadblocks in Reforming Corrupt Agencies: The Case of the New York City School Custodians
Public Administration Review
Vol. 62, No. 4 (Jul. - Aug., 2002), pp. 445-460
Stable URL: http://www.jstor.org/stable/3110359
Page Count: 16
You can always find the topics here!Topics: Custodians, Janitors, School principals, Boards of education, Financial management, Urban schools, Custodial services, Fraud, Public administration, Educational reform
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Reformers have traditionally assumed that agencies can combat corruption through controls such as tighter oversight, increased regulation, internal audits, reorganizations, and performance accountability mechanisms. But this case study of the New York City school custodial system shows how a corrupt agency can derail these devices. New York City's $500,000,000 custodial system, responsible for maintaining its 1,200 schools, has been unleashing scandals since the 1920s despite decades of regulations, multiple reorganizations, and layers of oversight. Its history shows that a deviant culture-a management "captured" by special interests-and an infrastructure enmeshed in abusive policies will resist controls, no matter how well-crafted. True reform requires tackling institutionalized corruption through strategies like overhauling management, eradicating special interests, and aggressively punishing misconduct.
Public Administration Review © 2002 American Society for Public Administration