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A Modified Erlang Approach to Approximating GI/G/1 Queues

William G. Marchal and Carl M. Harris
Journal of Applied Probability
Vol. 13, No. 1 (Mar., 1976), pp. 118-126
DOI: 10.2307/3212671
Stable URL: http://www.jstor.org/stable/3212671
Page Count: 9
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Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
A Modified Erlang Approach to Approximating GI/G/1 Queues
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Abstract

This paper presents a modification to the traditional technique of approximating general queueing problems by the Erlang distributions. It presents both theory and the results of some numerical testing.

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