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A Nursing Systems Approach: Productivity and Quality of Care

Richard Jelinek and Frank Pierce
Public Productivity Review
Vol. 6, No. 3, Productivity Approaches in Health Care: A Symposium (Sep., 1982), pp. 223-240
Published by: Taylor & Francis, Ltd.
DOI: 10.2307/3379918
Stable URL: http://www.jstor.org/stable/3379918
Page Count: 18
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A Nursing Systems Approach: Productivity and Quality of Care
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Abstract

Nursing services are the most expensive single component of hospital costs, which comprise the majority of the public sector budget. Thus, efficiency in nursing service production is of prime concern to hospital administrators. The management challenge is to develop a combination of nursing resource inputs that produces both optimum resource productivity and high quality patient care. The authors discuss a nursing management information system that achieves these complex goals. The system incorporates six modules: a patient classification system, a workload measurement and monitoring system, a quality monitoring methodology, a framework for staffing, a system control component, and a management reporting system. These modules work together, using either a manual approach or a microcomputer to record and process nursing productivity data.

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