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Managing in the New World of Process

Thomas H. Davenport
Public Productivity & Management Review
Vol. 18, No. 2 (Winter, 1994), pp. 133-147
Published by: Taylor & Francis, Ltd.
DOI: 10.2307/3380643
Stable URL: http://www.jstor.org/stable/3380643
Page Count: 15
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Managing in the New World of Process
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Abstract

This article attempts to map the dimensions of the emerging world of process management and describes key activities.

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