Access

You are not currently logged in.

Access your personal account or get JSTOR access through your library or other institution:

login

Log in to your personal account or through your institution.

Testing How Management Matters in an Era of Government by Performance Management

Donald P. Moynihan and Sanjay K. Pandey
Journal of Public Administration Research and Theory: J-PART
Vol. 15, No. 3 (Jul., 2005), pp. 421-439
Stable URL: http://www.jstor.org/stable/3525670
Page Count: 19
  • Download ($42.00)
  • Cite this Item
Testing How Management Matters in an Era of Government by Performance Management
Preview not available

Abstract

Public administration finds itself in an era of government by performance management, which is reflected in the widespread assumption that management is a key determinant of performance, and that it is reasonable to expect managers to measurably improve organizational effectiveness. This article joins a growing literature in seeking to conceptualize and empirically test how external environmental influences and internal management factors combine to create performance, relying on data from the 2002-2003 National Administrative Studies Project (NASP-II) survey of state government health and human services officials. We categorize managerial efforts to facilitate organizational performance as determined either through their interactions with the organizational environment, or through employing workable levers to change internal organizational culture, structure, and technology. Among the external environmental variables we find that the support of elected officials and the influence of the public and media have a positive impact on effectiveness. Among internal management choices, the ability to create a developmental organizational culture, establish a focus on results through goal clarity, and decentralize decision-making authority are all positively associated with organizational effectiveness.

Page Thumbnails

  • Thumbnail: Page 
[421]
    [421]
  • Thumbnail: Page 
422
    422
  • Thumbnail: Page 
423
    423
  • Thumbnail: Page 
424
    424
  • Thumbnail: Page 
425
    425
  • Thumbnail: Page 
426
    426
  • Thumbnail: Page 
427
    427
  • Thumbnail: Page 
428
    428
  • Thumbnail: Page 
429
    429
  • Thumbnail: Page 
430
    430
  • Thumbnail: Page 
431
    431
  • Thumbnail: Page 
432
    432
  • Thumbnail: Page 
433
    433
  • Thumbnail: Page 
434
    434
  • Thumbnail: Page 
435
    435
  • Thumbnail: Page 
436
    436
  • Thumbnail: Page 
437
    437
  • Thumbnail: Page 
438
    438
  • Thumbnail: Page 
439
    439