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An Exploratory Study of Online Postsecondary Education for Low-Income Working Adults: A View from Education Support Programs

Angela D. Benson
The Journal of Negro Education
Vol. 76, No. 1, Looking Beyond the Digital Divide: Participation and Opportunities with Technology in Education (Winter, 2007), pp. 17-30
Stable URL: http://www.jstor.org/stable/40026327
Page Count: 14
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Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
An Exploratory Study of Online Postsecondary Education for Low-Income Working Adults: A View from Education Support Programs
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Abstract

This research investigated online postsecondary education for the low-income clients of education support organizations (ESOs). A multi-stage case study approach was taken. The first stage included a survey of ESO program directors; the second stage was a case study of an ESO serving more than 500 online clients. The results showed that (a) ESO directors hold different perspectives on whether online learning is a good option for their clients; (b) few ESO programs serve students enrolled in online study; and (c) ESO programs that are successful in serving online clients have expectations for student success, provide sufficient training and support, understand the learning needs of their clients, and are associated with colleges and universities that are supportive of online learning.

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