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The Management of Intraorganizational Conflicts: A Laboratory Study with Organization Design

Afzalur Rahim
Management International Review
Vol. 19, No. 1 (1979), pp. 97-106
Published by: Springer
Stable URL: http://www.jstor.org/stable/40227437
Page Count: 10
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The Management of Intraorganizational Conflicts: A Laboratory Study with Organization Design
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Abstract

A laboratory study was conducted to explore the relationships between various organization designs and intrapersonal, intragroup and intergroup conflicts. Four experimental organization designs were created by considering the (a) organizational members who may be congruent or incongruent with each other within their groups, and (b) tasks that are to be performed which may be homogeneous or heterogeneous within the task clusters. The results showed that the organization designs containing clusters of congruent people generated less intragroup and intergroup conflicts than designs containing clusters of incongruent people. There were no differences in intrapersonal conflict across various designs. The output of the organization design containing clusters of congruent people and homogeneous tasks was greater than organization designs containing incongruent people and homogeneous tasks.

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