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The Training of Microcomputer Users: Insights from Two Disciplines

Walter D. Stine and Barbara M. Wildemuth
Journal of Education for Library and Information Science
Vol. 33, No. 2 (Spring, 1992), pp. 100-109
DOI: 10.2307/40323253
Stable URL: http://www.jstor.org/stable/40323253
Page Count: 10
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Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
The Training of Microcomputer Users: Insights from Two Disciplines
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Abstract

Little research has been conducted on the relative effectiveness of different methods for training users of microcomputer systems. Research in the disciplines of human-computer interaction and instructional design can provide insights pertaining to the learning and use of computers and, specifically, to the training of microcomputer users. The combined insights of the two disciplines advocate user/learner-centered training, designed to achieve the following objectives: improving the user's understanding of system operation through the use of appropriate metaphors, taking advantage of error situations to teach error recognition and recovery strategies, and encouraging users to be actively engaged in learning by incorporating job-related tasks in training exercises.

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