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A CASEWORKER LIKE ME - DOES THE SIMILARITY BETWEEN THE UNEMPLOYED AND THEIR CASEWORKERS INCREASE JOB PLACEMENTS?

Stefanie Behncke, Markus Frölich and Michael Lechner
The Economic Journal
Vol. 120, No. 549 (DECEMBER 2010), pp. 1430-1459
Published by: Wiley on behalf of the Royal Economic Society
Stable URL: http://www.jstor.org/stable/40929756
Page Count: 30
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Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
A CASEWORKER LIKE ME - DOES THE SIMILARITY BETWEEN THE UNEMPLOYED AND THEIR CASEWORKERS INCREASE JOB PLACEMENTS?
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Abstract

This article examines whether the chances of job placements improve if the unemployed are counselled by caseworkers who belong to the same social group, defined by gender, age, education and nationality. Based on an unusually informative dataset, which links Swiss unemployed to their caseworkers, we find positive employment effects of about 3 percentage points if the caseworker and his unemployed client belong to the same social group. Coincidence in a single characteristic, e.g., same gender of caseworker and unemployed, does not lead to detectable effects on employment. These results, obtained by statistical matching methods, are confirmed by several robustness checks.

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