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From Incremental Change to Retrofit: Creating High-Performance Work Systems [and Executive Commentary]
Judith A. Neal, Cheryl L. Tromley, Ernie Lopez and Jeanne Russell
The Academy of Management Executive (1993-2005)
Vol. 9, No. 1 (Feb., 1995), pp. 42-54
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/4165239
Page Count: 13
You can always find the topics here!Topics: Job performance, Human resources, Technology, Workforce, Employees, Total quality management, Cultural values, Systems design, Business management, Management consulting
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To be successful in the long term, quality programs must involve more than superficial, isolated, behavioral changes. What is called for is a system-wide approach involving changes in a company's fundamental operations, beliefs, and values. How do we make this transformation to high performance work systems? In this article, we will explore the benefits and pitfalls of three approaches most commonly used: incremental, new plant or greenfield, and retrofit.
The Academy of Management Executive (1993-2005) © 1995 Academy of Management