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The Intelligent Enterprise a New Paradigm
James Brian Quinn
The Academy of Management Executive (1993-2005)
Vol. 19, No. 4, Classic Articles from AME (Nov., 2005), pp. 109-121
Published by: Academy of Management
Stable URL: http://www.jstor.org/stable/4166209
Page Count: 13
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The development and use of technology for services--whether in the "service industries" or in manufacturing--may be the key to future wealth and productivity in advanced industrial countries. Quinn believes that the organization of enterprises and effective strategies will depend more on the development and deployment of intellectual resources than on the management of physical assets. In this article he discusses the concept of disaggregating corporate activities into manageable intellectual clusters--called service activities.
The Academy of Management Executive (1993-2005) © 2005 Academy of Management