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Silicon Graphics' IRIS InSight: An SGML Success Story

Robert J. Glushko and Ken Kershner
Technical Communication
Vol. 40, No. 3 (THIRD QUARTER AUGUST 1993), pp. 394-402
Stable URL: http://www.jstor.org/stable/43091012
Page Count: 9
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Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
Silicon Graphics' IRIS InSight: An SGML Success Story
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Abstract

This article is a case history of the development of the Silicon Graphics IRIS InSight™ system, the first system for viewing online documentation from a computer vendor that uses SGML, the Standard Generalized Markup Language. We describe the SGML publishing process from the perspectives of authors, production staff, and management. We review the key decisions and turning points in four phases of the project: 1. Project initiation and requirements 2. Design and development 3. Process characterization and institutionalization 4. Deployment and enhancement

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