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Journal Article

Perceptions of Performance Measurement and the Practice of Performance Reporting by Small Cities

Alfred Ho
State & Local Government Review
Vol. 35, No. 3 (Autumn, 2003), pp. 161-173
Published by: Sage Publications, Inc.
Stable URL: http://www.jstor.org/stable/4355347
Page Count: 13
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Perceptions of Performance Measurement and the Practice of Performance Reporting by Small Cities
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Abstract

After decades of promotion of performance measurement in municipal governments, there is still limited understanding about how small city governments perceive the tool and report performance measurement results. Using an innovation diffusion framework and two surveys of Iowa city officials, this article shows that many mayors and finance officials in small cities are familiar with performance measurement and perceive it to have some usefulness. Also, data availability is not a significant barrier to performance measurement and reporting. However, electoral politics and staff workload remain major concerns. The survey results also show that mayors have a significant influence on the decision to implement performance reporting. On the basis of these findings, the author recommends promoting performance measurement and reporting in municipal governments.

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