Institutional Payments

Thank you for choosing to participate in Artstor or JSTOR or Portico, services of the not-for-profit organization ITHAKA. We are happy to make available the following three payment options. For payment questions, contact Support at 1-888-388-3574 in the US (toll free), 734-887-7001 outside the US, or email us at support@jstor.org.


Option 1 - Check

To pay by check, please make the check payable to "Artstor" or “ITHAKA” or “JSTOR” or "Portico" and mail it to our bank lockbox at:

  • ITHAKA
  • General Post Office
  • P.O. Box 419654
  • Boston, MA 02241-9654

Please make sure to include your Customer ID number and Invoice number with your check.


Option 2 - ACH/Wire Transfer

To pay by ACH or wire transfer, please refer to your invoice or email support@jstor.org for ITHAKA's bank account details. Please include your customer ID number and invoice number with your information. Your institution is responsible for all bank fees associated with the transfer, so please do not charge the fees to Artstor/ITHAKA/JSTOR/Portico. We must receive the full amount of the invoice.


Option 3 - Credit Card

ITHAKA is committed to adhering to the laws and best business practices governing personally identifying and other sensitive information. Thus, ITHAKA does not accept payment card information directly, including via email, fax or telephone. All payments may be made through this page. Please contact privacy@ithaka.org if you have any questions.

For payment questions, contact Support at 1-888-388-3574 in the US (toll free), 734-887-7001 outside the US, or email us at support@jstor.org. After you complete the following form, you will be redirected to our hosted Institutional Invoice Payment page to complete your payment. Please ensure that you are using your institutional credit card.

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Note: Items marked with required are required.

First Name Last Name Email Invoice Number Customer ID Amount Submit