Front Matter
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Table of Contents
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About the Authors
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INTRODUCTION: The United Kingdom Story
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Low-Paid Work in the United Kingdom:: An Overview
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Low Pay, Labor Market Institutions, and Job Quality in the United Kingdom
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“Just Like the Elves in Harry Potter”:: Room Attendants in United Kingdom Hotels
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Business Strategies, Work Organization, and Low Pay in United Kingdom Retailing
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Improving the Position of Low-Wage Workers Through New Coordinating Institutions:: The Case of Public Hospitals
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Supply Chain Pressures and Migrant Workers:: Deteriorating Job Quality in the United Kingdom Food-Processing Industry
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“It’s Just the Nature of the Job at the End of the Day”:: Pay and Job Quality in United Kingdom Mass-Market Call Centers
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Low-Wage Work in the United Kingdom:: Employment Practices, Institutional Effects, and Policy Responses
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Index
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