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Journal Article

Designing an Active Academic Reference Service Point

Lisa R. Bartle
Reference & User Services Quarterly
Vol. 38, No. 4 (SUMMER 1999), pp. 395-401
Stable URL: http://www.jstor.org/stable/20863619
Page Count: 7
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Since scans are not currently available to screen readers, please contact JSTOR User Support for access. We'll provide a PDF copy for your screen reader.
Designing an Active Academic Reference Service Point
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Abstract

When designing a reference service point, there are numerous issues to explore. The author covers some of them here: a review of the counter-desk debate; research on personal space applied to both patrons and professionals; the need for ergonomically correct positioning; and the Americans with Disabilities Act. In conclusion, the author offers a reference service point design for consideration.

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