A case study of the application of two O.R. techniques for determining optimal shift sizes for telephone betting operators is described. The first formulation uses linear programming and the second, network flow techniques. The network flow model has a considerable computational speed advantage, but the L.P. model is currently in operation.
The Editorial Policy of the Journal of the Operational Research Society is: The Journal is a peer-refereed journal published 12 times a year on behalf of the Operational Research Society. It is the aim of the Journal to publish papers, including those from non-members of the Society, which are relevant to practitioners, researchers, teachers, students and consumers of operational research, and which cover the theory, practice, history or methodology of operational research. However, since operational research is primarily an applied science, it is a major objective of the Journal to attract and publish accounts of good, practical case studies. Consequently, papers illustrating applications of OR to real problems are especially welcome.
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