Access

You are not currently logged in.

Access your personal account or get JSTOR access through your library or other institution:

login

Log in to your personal account or through your institution.

If you need an accessible version of this item please contact JSTOR User Support

Management Control Systems in Health Care

Regina E. Herzlinger, Gordon T. Moore and Elisabeth A. Hall
Medical Care
Vol. 11, No. 5 (Sep. - Oct., 1973), pp. 416-429
Stable URL: http://www.jstor.org/stable/3762504
Page Count: 14
  • More info
  • Cite this Item
If you need an accessible version of this item please contact JSTOR User Support
Management Control Systems in Health Care
Preview not available

Abstract

A management control system was adapted from its applications in the business world to a neighborhood health center. The system was planned, then implemented in the health center, and management control data were collected and used for a study period of 1 year. The system proved acceptable to the professionals in the health center and was associated with motivational changes in the health center staff and subsequent modifications of the production characteristics of the health center. Such a system, even with the limitations resulting from a first effort, seems adaptable to the medical care setting and may be useful in modifying some of the inefficiencies that exist within the health system.

Page Thumbnails

  • Thumbnail: Page 
416
    416
  • Thumbnail: Page 
417
    417
  • Thumbnail: Page 
418
    418
  • Thumbnail: Page 
419
    419
  • Thumbnail: Page 
420
    420
  • Thumbnail: Page 
421
    421
  • Thumbnail: Page 
422
    422
  • Thumbnail: Page 
423
    423
  • Thumbnail: Page 
424
    424
  • Thumbnail: Page 
425
    425
  • Thumbnail: Page 
426
    426
  • Thumbnail: Page 
427
    427
  • Thumbnail: Page 
428
    428
  • Thumbnail: Page 
429
    429