• • Front Matter
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• • Table of Contents
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• • List of Illustrations
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• • Preface
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• • An Introduction to Useful and Used Evaluation in Language Education
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• • Best Practices for Language Program Evaluation Success
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• • Planning for Useful Evaluation:: Users, Uses, Questions
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• • Identifying Indicators for Evaluation Data Collection
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• • Selecting Methods and Collecting Data for Evaluation
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• • Conducting Focus Groups for Evaluation
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• • Conducting Evaluation Interviews
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• • Questionnaires for Evaluation
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• • Analyzing Evaluation Data
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• • Key Points to Remember for Useful Evaluation
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• • Example Evaluation Plan
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• • References
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• • List of Contributors
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